You can join the [Brand Name] Loyalty Program by signing up on our website or through our mobile app. Registration is free and simple: just provide your name, email, and create a password. You'll start earning points immediately after your first purchase.

Earn points every time you shop with [Brand Name], both online and in-store. For every dollar spent, you earn one point. Additional points can be earned through special promotions, seasonal offers, and by purchasing selected items. Stay updated with our newsletters for more opportunities to earn.

Redeem your points directly at checkout on our website, mobile app, or in-store. You can apply your points for discounts on purchases, exclusive products, or special rewards. Simply choose the number of points you wish to redeem and apply them to your purchase.

Yes, our Loyalty Program has three levels: Silver, Gold, and Platinum. Silver members enjoy basic benefits such as earning points on purchases. Gold members, achieved after earning 500 points, get additional perks like free shipping and exclusive sale access. Platinum members, who reach 1000 points, enjoy all previous benefits plus special gifts, early access to new products, and a personal shopping assistant.

Yes, you can earn Luxe points on sale items unless otherwise specified in the terms and conditions of the sale.

If you return an item, the Luxe points earned from that purchase will be deducted from your account. Please contact customer service if you have any issues.

You can move up a tier by earning the required amount of Luxe points through purchases and activities. Each tier has a specific points target, and once you reach it, you'll be automatically upgraded to the next tier.

Currently, Luxe points are non-transferable and can only be used by the account holder who earned them.